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Participant
Feb 6, 2023 8:39 PM UTC
Answered

Creative Cloud Content Manager. app

I am unable to quit the Creative Cloud Content Manager. app (v 4.13.1-4) on my Mac Studio (13.0.1).  I've rebooted, and it auto-starts.  I've double-clicked the icon and tried to quit but nothing happens.  No "3 lines" near the icon.  I'm trying to "wash" excess files on my drives, and the "Washing Machine" program requires CCCM to be quit.  I'm stuck!  

 

Does anyone know how to quit or even delete this app entirely?

 

Thanks,

Robert Williams

    kglad
    kgladCorrect answer
    Community Expert
    Oct 1, 2023 2:56 PM UTC

    and for others, as mentioned previously, to stop adobe background processes, do that at the os level.

     

    ie, activity monitor in mac and task manager in windows.

     

    to better understand what you're ending, https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html

    12 replies

    johno4708368
    Participant
    Sep 30, 2023 9:34 PM UTC

    Not sure if anyone has responded on a different thread but I also recently experienced the same issue with CCCM not quitting to allow the "Washing Machine" program to run and clean up my Mac.  Below is how I got mine resolved.

     

    1. Open the Activity Monitor program, search for Creative Cloud Content Manager, and select it.
    2. Once selected, click on the "i" towards the top of the screen for more information on the program.
    3. Click on "Quit" at the bottom of the screen once the CCCM window opens up.

     

     

    Hope that helps!

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Oct 1, 2023 2:56 PM UTC

    and for others, as mentioned previously, to stop adobe background processes, do that at the os level.

     

    ie, activity monitor in mac and task manager in windows.

     

    to better understand what you're ending, https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html

    Translate
    kglad
    Community Expert
    Community Expert
    Feb 7, 2023 12:00 AM UTC

    open you the cc dekstop app > click the hamburger menu > file >exit cc

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    Participant
    Feb 7, 2023 1:54 AM UTC

    Thanks for your reply but I'm not understanding.  The Creative Cloud Content Manager App is always open and I am unable to close it or trash it.

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    kglad
    Community Expert
    Community Expert
    Feb 7, 2023 2:19 AM UTC

    in no circumstance should you move it to the trash.

     

    do you want to quit/close the app or do you want to uninstall everything adobe from your computer?

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