Participant

Question

Creative Cloud Desktop App will not Resume File Syncing

Forum|Forum|6 years ago
April 3, 2020
2 replies
617 views

My file syncing is stuck paused and when I try to press the play button, nothing happens.

I'm on a Windows PC. How may I correct this?

This topic has been closed for replies.

Community Expert

Community Expert

What play button is that exactly?

Nancy O'Shea— Product User & Community Expert

Participant

The file syncing cloud on the Creative Cloud desktop app has a pause and resume option. These options are represented by pause and play icon buttons.

Community Expert

Community Expert

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

Participant

It basically just fixed itself. Which is annoying, because I have no idea what the problem was.