Creative Cloud Desktop – Black Bar on Right, UI Cut Off, Cannot Click Anything

I’m experiencing a major issue with the Creative Cloud Desktop app on Windows. The interface shows a giant black bar on the right-hand side, and information is cut off on the left. None of the buttons or links in the interface are clickable.

Steps I’ve taken so far:

• Uninstalled all Adobe apps and reinstalled Creative Cloud.

• Ran the Creative Cloud Cleaner Tool.

• Deleted opm.db and cleared the %localappdata%\Adobe\OOBE folder.

• Cleared the %appdata%\Adobe\Creative Cloud Libraries folder.

• Used Ctrl+Alt+R to hard reset the app.

• Quit all Adobe processes (Creative Cloud, CoreSync, CCXProcess, etc.) and relaunched.

• Adjusted Windows display scaling (100% and 125%).

• Toggled GPU acceleration in Preferences (when I could access it).

Unfortunately, the issue persists — the app window still has a black bar on the right, UI elements are cut off, and nothing in the interface responds to clicks.

System details:

• Windows 10 (64-bit) [or 11, whichever applies]

• Latest Creative Cloud Desktop version (fresh install)

• All Adobe apps currently uninstalled while troubleshooting

Has anyone else run into this issue, or does Adobe have a known fix? At this point the app is unusable and

I can’t manage my subscriptions or install software.

Thanks in advance for any help,