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Carlos Garcia Fernandes
Carlos Garcia Fernandes
Participant
Nov 18, 2021 10:21 PM UTC
Question

Creative cloud desktop não abre

Olá. O Creative cloud desktop não abre. Tentei de tudo até as instruções de uso da ferramenta Adobe Creative Cloud Cleaner Tool.

Alguém ajuda?

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1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
Nov 18, 2021 11:27 PM UTC

Carlos, sorry you are unable to open the Creative Cloud desktop app.  Do you encounter any specific error messages while opening the Creative Cloud desktop app?  Did you implement all of the solutions listed in https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html, including solution four?  What operating system is running on the computer?

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