Creative Cloud Desktop not syncing. No Errors. Web files synced.

Forum|Forum|8 years ago
March 11, 2018
1 reply
2752 views

My CC files have worked perfectly until last week. Desktop files have synced checkmarks and status says "All files up to date", but files are not synced when logged on to another station.

Files seem to be synced when "viewed on Web". Desktop syncing is the issue.

Any help is appreciated.

Thanks

This topic has been closed for replies.

B

btrhodes

Inspiring

I have similar issue, but my files are not syncing or up to date online. All indicators stuck on syncing.

Have you been able to resolve your issue?

ecabuhat6377417Author

Participating Frequently

Actually, just last week I removed some folders from CC, and within the next few days CC started to sync properly.

There could be an issue with certain files/folders syncing that stops CC from syncing entirely and properly; not sure what exactly. But I'd suggest slowly transferring some files out of CC temporarily and see what happens.

B

btrhodes

Inspiring

thanks ecabuhat

Part of the problem from the get-go was Adobe's filenaming filter is too tight based on typical behavior/usage (I'm not running into filename issues with other platforms, why should I on CC?) IMHO Too many characters trigger CC to freak out....

without an ability to scan folders for offending files, error messages or indicators like 'some files failed to sync' is not helpful as it can be looking for a needle in a haystack.

But I'll take your suggestion and phase in/out folders to see what may be offending.
Hope problem doesn't come back

Adobe Creative Cloud : Still would like you to offer some official word here..... inquiring minds want to know...

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