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marcob70296992
Participant
February 4, 2022
Question

Creative Cloud Desktop si disconnette molto spesso.

  • February 4, 2022
  • 1 reply
  • 162 views

Vorrei sapere come mai la connessione del mio Creative Cloud Desktop si disconnette ? 

Se sto scrivendo su questo forum vuol dire che internet è connesso, giusto ?
Quindi come posso fare per far si che funzioni ?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 5, 2022

adobe increased their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

otherwise, there are a lot of things on your computer that could be blocking/interrupting your adobe connection.

 

eg, there's this info:

 

if you have a non-current os, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#sa_src=web-messaging000

 

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos?

 

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html