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Participant
September 3, 2021
Question

Creative cloud document

  • September 3, 2021
  • 2 replies
  • 176 views

Hello team, 
I lost all my files from "MY WORK" section of Creative Cloud. There is no past file/documents, PSD, AI, XD, assets library, saved color palattes, published clinks.!
please guide how do I recover those files.?

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2 replies

Participant
September 6, 2021

All of mine are gone immediately after updating, so I'm guessing it's the recent update. I seriously dread the updates anymore because it seems like they just bring on more issues.

kglad
Community Expert
Community Expert
September 6, 2021

first, are you missing any local files?

kglad
Community Expert
Community Expert
September 4, 2021

open your cc desktop app

click the cloud icon at the upper right

click go to cc web

click deleted files

restore the ones you want