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A
Anonymous
June 18, 2013
Question

Creative cloud doesnt create a cloud folder on my Users Folder?

  • June 18, 2013
  • 4 replies
  • 6939 views

Hi normally when you install creative cloud make a new folder on Users folder on MAC. But installed 2 times and still I dont have a creative cloud folder on my Users folder?

This topic has been closed for replies.

4 replies

I
Iamadi
Participant
August 23, 2014

Perfect thanks.  Glad I found this as I'd almost given up trying to get it to work and can stop pulling my hair out and swearing now!

Adi

YMASH
YMASH
Participant
August 6, 2014

Helped me too. Thank you!

S
Sandra123
Participant
July 24, 2014

I've been trying this and it's not working. I go to the Assets/Files tab in the CC application and under Files, It asks me to start syncing my files and i click "start sync" and it loads for about 30 secs and then it goes back to the same screen. I don't know what else to do.

    A
    Anonymous
    July 24, 2014

    After 'Start Sync" did you check on your CC preference it is on or off?  And try quit app and restart again after "Start Sync". Also Adobe released new update today for CC please update your CC app.

    Creative Cloud Help | Creative Cloud app for desktop | Release Notes

    StilesAjax
    StilesAjax
    Participant
    July 25, 2014

    Sandra123: This happens to me also.

    Murat:  Good call.  I've tried all of these (in several orders) to no avail.

    Sandra123: Did Murat's suggestions work for you?  (I hope so...)

    We will figure something out.

    Alex

    Ken G. Rice
    Community Manager
    Ken G. RiceCommunity Manager
    Community Manager
    June 18, 2013

    The Creative Cloud application will create an Adobe Creative Cloud folder inside the Applications folder on your Mac.

    If you mean the file syncing service, it is still suspended. More details in this blog post http://blogs.adobe.com/creativecloud/major-update-to-adobe-creative-cloud-now-available/ under So, what's next?

      A
      Anonymous
      June 20, 2013

      Yes Im asking Sync Folder doesnt have my User Folder on MAC? first manager installer creating Creative Cloud folder under the user folder I formated to my HD and clean installed all CC but there is no any Sync Folder?

      David__B
      Adobe Employee
      David__B
      Adobe Employee
      June 21, 2013

      No Sync Folder gets created when installing now, because it was part of the File Sync functionality which is currently not included. It was removed while being updated. It will be brought back once improved. More info is explained in the blog post above. When its brought back, it will be inside the Files section of the Creative Cloud desktop app, and the user specific Creative Cloud Files folder will get created then.

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