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Participant
January 29, 2024
Question

Creative Cloud ei lataa tilaamiani ja maksamiani ohjelmia.

  • January 29, 2024
  • 1 reply
  • 115 views

Creative Cloud ei päivitä sopimukseeni (20Gt) kuuluvia ohjelmia esim. Photoshop'ia, Camera Raw. 

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1 reply

kglad
Community Expert
Community Expert
January 29, 2024

it's not clear what you're seeing, but if your cc desktop app shows trial buttons where you expect to see install buttons:

 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location