Creative Cloud Error 505, won't update

Question

I've noticed that when Creative Cloud tries to update, I get error code 505. I am the Administrator of this machine and should have all privlages.

I can't even uninstall the Adobe software (LR, LRC, PS) to re-install it.

Very Frustrating. What's even worse is I can't find a number to talk to a human!

John T Smith · Answer

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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