Creative Cloud file sync [Branched]

Question

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]I cannot get my most recent photos to sync to my mobile device since I uploaded the new update. According to the app and desktop, everything is "synced".

Nancy OShea · Answer

Hi @Sunshine98A6,Sorry for the late reply.  I just noticed your post in the wrong community and moved it to Creative Cloud Services. 1. Open CC Desktop App.2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."3. Click on your Avatar again.4. Sign-out of Creative Cloud.5. Close all apps.6. Restart your computer.7. Open CC Desktop app.8. Click your Avatar.9. Sign-in with your paid ID and password.

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