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SaltMarkus
SaltMarkus
Participant
August 27, 2015
Question

Creative cloud file sync not working (mac)

  • August 27, 2015
  • 1 reply
  • 484 views

Sometime during this summer file syncing from my mac stopped working. All I get is the message "some files could not be syncronized" and no files added after june vill syncronize.

My CC-account works well (with sync) on Win 7 and in mobile apps.

I've tried restarting the creative cloud application.

I've tried killing all services named "something CC" (and core sync) via Activity control

I've deleted .db-files in user/library/application support/adobe/coreservices

I've logged out and in on my CC-account

I've tried removing all files added since juni and start over.

No luck so far. Do any of you have the same problem? Know any possible fix?

Anyone from adobe keen to look in to my problem?

Kindly

Markus

This topic has been closed for replies.

1 reply

boj10537158
boj10537158
Participant
August 27, 2015

I have had this problem too many times. Sometimes relog helps. There are occasions where I have to call tech support and have them remotely remove the Adobe Creative Cloud app and reinstall it to fix such problem. Good luck

SaltMarkus
SaltMarkusAuthor
Participant
August 30, 2015

Thanks boj10537158. Strange that no fix is available. I'll contact Adobe support as soon as I can.

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