Creative Cloud Files

Question

Firstly, contact ANYONE in ADOBE is so difficult, it's actually imposible. You click, Contact Us, then the bit 'talk with real people' and it redirect you to the Start Help Page so I'm making circles.
God have mercy with me.
In this part - ADOBE, you SUCK!.
 
Now.
My problem.
I suppose to have 20GB in my Creative Cloud. - 17 GB is used, but there are literally no files.
Explain, why?
 
Can you do something about it?

John T Smith · Answer

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.