Creative Cloud Files
All the files I was working on were stored in the cloud.
It's been a little over two weeks since my subscription expired on April 22nd.
Currently, all the files in the cloud have been deleted and cannot be verified.
I knew that I could access files stored on the Creative Cloud server within 30 days of cancellation.
If the user cancels their educational plan subscription and all cloud files are deleted,
Adobe needs to notify the user immediately before the plan ends.
It was never notified, and there's no provided window to ask
if the user wanted to save the files as local files before the plan expired.
Due to the above reasons, I would like to request a file recovery.
Please restore my cloud files asap before the entire files get deleted on May 22nd.
AdChoices