Creative Cloud Files are Missing

Question

I lost all my creative cloud files. I was just working on them. And now all files are missing. And the files that are shown on CC have incorrect modified dates as well. A recent design file is shown as 1 month ago. Please help me our here. I have to submit those designs tomorrow for print. Please this is urgent.

I've tried through browser and its the same. I've tried file recovery tools as well but none of them are working. Please

kglad · Answer

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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