Creative Cloud Files folder on C: drive is deleted after reboot

Hello,

The 'Creative Cloud Files' folder under my c:\users\ folder gets removed after I reboot.

I end up with:

Creative Cloud Files (archived) (1) and

Creative Cloud Files (archived) (2)

The files on the cloud itself are fine.

Any ideas?

Eric

This topic has been closed for replies.

Correct answer ericl97465915

It turns out this was caused by a corrupt CC desktop app.

Re-installation solved the issue.

Community Expert

what folder?

your cloud sync'd folder? if so, embed (don't attach) a screenshot using the embed photos icon, and show the sync'd folder designated in your cc app:

ericl97465915AuthorCorrect answer

Participant

It turns out this was caused by a corrupt CC desktop app.

Re-installation solved the issue.

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