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chrisb55859929
Participant
May 26, 2020
Question

Creative Cloud Files STUCK SYNCING

  • May 26, 2020
  • 1 reply
  • 1349 views

Hi All,

 

I recently had to restore all my CC files to my external hard drive I have been using for the past few years with no problems. All 300GB synced and are showing in the folders. However, for nearly 3 days there syncing circle has been spinning with the message Synced Files: 35 of 35.

 

It seems to be the same 4 folders that keep re-syncing as these are the only ones where the dates keep updating. All other folders have the date from a few days ago.

 

I have tried all I know! From re-naming/removing those folders to changing the core sync folder name (that worked in the past for me once). Plus deleting some files from that folder as per a forum post.

 

ANY help or advice would be massively appreciated! Have tried 3 different people from the online chat with no luck.

 

Machine Info: Brand New MacBook Pro running the latest software.


Regards,

 

Chris.

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1 reply

Community Expert
May 27, 2020