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Known Participant
Jun 10, 2020 9:24 AM UTC
Question

Creative cloud files sync freezes other applications on mac

I use cc files to work from home. When cc files is synchronising, all other apps start running slow.

All apps working slow or react very slow when cc files is syncing. This very frustrating and time consuming. This isn't the case with dropbox. I changed to CC files because my dropbox space is limited.

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6 replies

TomWeytsAuthor
Known Participant
Jul 14, 2020 3:37 PM UTC

Anyone?

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Abambo
Community Expert
Community Expert
Jun 10, 2020 10:11 AM UTC

Please tell us more about your operating system and version, the software and version. Please use EXACT version numbers. "Latest version" does not tell us that you really have the latest version and will no more be true at the next version level. A description of your Hardware (memory, disk space...) could also help.

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ABAMBO | Hard- and Software Engineer | Photographer
TomWeytsAuthor
Known Participant
Jun 10, 2020 3:59 PM UTC

MacOS Mojave 10.14.6

16 Gb Ram, 780 Gb beschikbaar van 1 Tb SSD

Creative Cloud 5.1.0.407

I hope this information can help to find the problem and solution.

I installed the SSD just 2 weeks ago and performed a clean install.

There shouldn't be any clutter...

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