"Creative cloud files" wont sync between different computers?

I'm at home working on a project on my Desktop PC. I then save the project and all the files needed to the "Creative cloud files" folder on my desktop PC. Later on I get to my office where I use my Macbook pro to continue where I left off from home, now my problem presents itself. I can NOT see the files on my "creative cloud files" the actual files I was working on back at home are not present on my macbook. Once I get back home to see what happend to my project I open the "Creative cloud files" folder on my desktop PC, and there they are.

Am I wrong to assume that "creative cloud files is a cloud based service and that I should be able to reach my files and projects anywhere much like dropbox or google drive?

I contacted Adobe chat support and it was as meaningful as eating air to fill your belly.

Seriously whats wrong?