Creative Cloud Folder Wont Update or Change Location

Forum|Forum|4 years ago
December 22, 2021
1 reply
440 views

I'm stuck trying to chnage the location of my CC files to external drive. I keep getting this message "Unable to create the Creative Cloud Folder" when I switch the folder location. I had it set up on my iMAC and trying to do that on my new MacMini.

Anyone else experience this issue? I've searched other forums but all posts are at least 3 years old. Noting more recent. Any help is appreciated.

Cloud storage web assets

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kglad

Community Expert

i don't think you can use an external drive (and you can't use the root of any drive).

romanof32821066

Participant

Yes you very much can. using the Creavie Cloud Desktop app you cn change location.

But a lot of users have issues when changing paths, as it won't stick or change.

Seems to be a hit or miss problem.

kglad

Community Expert

obviously, you can change drives

my statement was you can't use an external (ie, removable) drive and you can't use the root of any drive.

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