Creative Cloud folders locked

Forum|Forum|5 years ago
January 27, 2021
1 reply
899 views

Suddenly within the past hour, all my Creative Cloud folders are showing as read-only and I need to contact the owner for access. I can't add any files to my existing CC folders.

Tried logging out and back in, clearing caches and nothing is working.

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

Update - I went back in to the same folder and it is now working.

Nancy OShea

Community Expert

Hi @Kevin Stohlmeyer,

Can you log-in to your Adobe account to confirm your plan is active?

https://account.adobe.com/plans

Which operating system do you have?

Nancy O'Shea— Product User & Community Expert

Kevin Stohlmeyer

Author

Community Expert

Im on Mac Catalina, but this is the cloud instance of my folders. Yes my CC is still active and this was working earlier today.

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