Skip to main content
Participant
Aug 25, 2021 8:20 PM UTC
Question

Creative Cloud fonts

i get the error permission may be required when i click on the fonts button after upgrading to the new creative cloud. and it takes me to the webpage where i have to login to the account.  I wonder if there is something with the enterprise licensing we are using that would allow me to do this?

 

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Nancy OShea
Community Expert
Community Expert
Aug 25, 2021 8:39 PM UTC

Have you contacted your organization's IT dept about that?

 

Translate
Nancy O'Shea— Product User & Community Expert
Participant
Aug 25, 2021 9:10 PM UTC

yes 

we can get the fonts if we are on the web but only if we are signed into the account we cannot get to it if we are not signed into the account that is when we get the error message if we are in the desktop version

 

 

Translate
Nancy OShea
Community Expert
Community Expert
Aug 26, 2021 12:13 AM UTC

Forgive me but what do you expect to happen when you're NOT signed-in to your account services? 

 

 

 

Translate
Nancy O'Shea— Product User & Community Expert
Participant
Aug 25, 2021 8:21 PM UTC

ps i am using a MAC

Translate