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M
Malc at home
Participant
March 8, 2021
Question

CREATIVE CLOUD GONE!

  • March 8, 2021
  • 2 replies
  • 218 views

Hi all. I've lost my Creative Cloud!! The icon has dissappeared from the top menu bar, and when I try to launch from the applications folder all I get is this....(see attachment).

 

Help please!!

 

Malc

    This topic has been closed for replies.

    2 replies

    Ko.Maruyama
    Community Expert
    Ko.MaruyamaCommunity Expert
    Community Expert
    March 8, 2021

    If you've recently upgraded to Big Sur (or even if not), make sure you've LOG OUT / LOG IN to your CreativeCloud account again.  It may "think" that you're logged in, but it's possible that it just needs a reminder.

     

    hth

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    March 8, 2021

    Let me move this to the Creative Cloud Services forum for you, where you are more likely to find an answer for your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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