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Participant
July 13, 2014
Question

Creative Cloud has a problem with syncing (psd-)files.

  • July 13, 2014
  • 2 replies
  • 637 views

"Sync. of file is not possible!

When I take the file into another folder it will be synced as usual. But, that cannot be the solution.

There is no further information shown with the listed problems.

How can we solve this?

This topic has been closed for replies.

2 replies

Participating Frequently
July 15, 2014

Hi Lady_Madonna,

If you are still having problems syncing some files, I'd be grateful if you could follow the steps in this post to send me your log files:

Re: Unable to get file sync to work

Thank you,

Ben

John T Smith
Community Expert
Community Expert
July 13, 2014

Error: "Unable to sync files"

Size Limits https://forums.adobe.com/thread/1488242

Phantom folder problem https://forums.adobe.com/thread/1490445

Link for Download & Install & Setup & Activation problems may help

-Online Chat http://www.adobe.com/support/download-install/supportinfo/