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Participant
Aug 27, 2022 8:09 PM UTC
Question

Creative Cloud icon doesn't open, but apps work

I have a question about Creative Cloud that I hope you can help me with. I work on Mac. It seems the CC icon in the dock and at the top of the desktop will not open; however, my apps are working - Indesign, Photoshop, Lightroom are all working.
 I was thinking about uninstalling and reinstalling Creative Cloud so I could have functional icons, but I don’t want to open a can of worms - like, will I lose my organization of files that are in Lightroom. I could just leave it like it is, without the icons working, but that feels a little precarious. 
 Do you have any ideas or suggestions about this? I’d welcome anything you could offer. Thanks very much.
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1 reply

kglad
Community Expert
Community Expert
Aug 28, 2022 4:20 PM UTC