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Jensen.Peter.DK
Jensen.Peter.DK
Participant
September 15, 2020
Answered

Creative Cloud just as bad as Dropbox

  • September 15, 2020
  • 2 replies
  • 420 views

I am quite new to Creative Cloud, but have used it a bit. It tells me that my 20GB is used, which surprises me very much, since I have no files in Creative Cloud. By investigation I find out that I have 20GB of deleted files in my Cloud. ????????? How intelligent is it to fill my stock with deleted files? It looks like Dropbox. 

And furthermore, I can only delete the deleted files permanently one at the time. Or did I miss anything. Maybe there is a way to delete everything in on push on one button?

To be honest, it just looks like a sneaky way to make me upgrade my prescription, but maybe someone can explain me.

 

BR

Peter Jensen, DK

 

This topic has been closed for replies.
Correct answer Nancy OShea

This can be just arguing.

 

I respect your fear for mistakes, which I also make. (And quite often).

But if we got a warning, each time we want to delete, we would not end up with a massive stock of already deleted files.

 

BR

Peter

 


Knowledge is empowering.  Now that you understand how CC Storage works, you're probably less inclined to let deleted files accumulate 🙂

 

Feel free to submit feature requests where the concerned teams will see, log and prioritize them.

https://www.adobe.com/products/wishform.html

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 16, 2020

Creative Cloud is a subscription, not an Rx.

Deleting files is a 2 step process.

 

 

Nancy O'Shea— Product User & Community Expert
    Jensen.Peter.DK
    Jensen.Peter.DKAuthor
    Participant
    September 16, 2020

    Dear Nancy, thanks for the detailed reply. Your solution is useful. But still it should be considered that deleted files should not be deleted twice in order to disappear from your cloud. BR Peter 🙂

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 16, 2020

    This is a user-to-user forum.  We're all fellow product users like you, not software developers. 

     

    When deleting files, a 2-step process is essential.  What if one makes a mistake?  Everyone makes mistakes.  Deleted computer files can be recovered from your Recycle Bin for the same reason. 

     

    Nancy O'Shea— Product User & Community Expert
    Jensen.Peter.DK
    Jensen.Peter.DKAuthor
    Participant
    September 15, 2020

    I reply myself, on one part of the question, since I found out that I can delete all files in one step

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