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Participant
July 9, 2021
Question

Creative Cloud Libraries Frozen

  • July 9, 2021
  • 2 replies
  • 1047 views

Not sure why, but even after restarting the Libraries in illustrator freeze and cannot be accesed. 

This topic has been closed for replies.

2 replies

Adobe Employee
July 22, 2021

@Susanna5FDA  We have a fix in the latest Illustrator 25.4 pre-release. You can download this from the pre-release section of the Creative Cloud Desktop App. Can you try this out and confirm if this resolves the problem for you.

Participant
July 22, 2021
Thanks. Where is the Pre-Release section?
Abambo
Community Expert
Community Expert
July 22, 2021

I suppose the “Beta” section of the CC-APP APP-Section is meant:

 

ABAMBO | Hard- and Software Engineer | Photographer
Ares Hovhannesyan
Community Expert
Community Expert
July 9, 2021

Sign Out /In in your Adobe account again. Are you all file in Libraries synchronized already?. If not try to synchronized them again.

Participant
July 14, 2021

This worked for a while, however I am having the issue again.


Susanna McCray-Arroyo
Graphic Designer
<Removed by Moderator>

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Participant
July 22, 2021

I am having this issue as well. I was also having this issue at the beginning of the year on a different computer.