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leonardos73209315
Participant
December 6, 2021
Question

Creative Cloud libraries taking up all my solid state drive

  • December 6, 2021
  • 2 replies
  • 406 views

Hello!, I Have a 240g Solid State Drive for the C drive where I have the windows OS and some programs, and 2 more hard drives for files and back up.

While syncing the creative cloud libraries I realized I started to have less and less space in the C drive until I had almost nothing. It  took me a while figure it out but the issue was that the syncing was storing the cc library in this folder:
C:\Users\myname\AppData\Roaming\Adobe\Creative Cloud Libraries

I tried a lot to change this with out success, I  changed the folder path in the preference of the app to other hard drive where I have space (picture). 

When this didn't worked I unistalled everything from adobe, erased the cc library folders and re install all again with the new path but nothing happend, Adobe keeps storaging the cc libraries in my C drive when I make the sync.
Please let me know if there is a solution for this problem.

 

This topic has been closed for replies.

2 replies

David__B
Adobe Employee
David__B
Adobe Employee
December 22, 2021

Hi Leonardos73209315,

 

Sorry to hear about your difficulties. How much space is being taken up by the mentioned Creative Cloud Libraries folder?

L
leonardos73209315Author
Participant
January 7, 2022

Hi David, I´ve stopped the sync but by the moment 28G
Is there a way to remove those files from C and tell the CC library to move them to my W drive?

and why does it make this "hidden" back up in the C drive where the files are label with other names? for example: "6e6f2bac-0f28-4ed2-aea2-c2e0e1072108"

 



kglad
Community Expert
kgladCommunity Expert
Community Expert
December 22, 2021

is the W drive a formatted fixed hard drive?

 

if so, have you saved file to your sync folder since changing and is it on that W drive?  

 

were you expecting your C drive files to be moved by the cc app to your W drive (which will NOT happen)?

    L
    leonardos73209315Author
    Participant
    January 7, 2022

    Hi Kglad, 

    1- the W drive is not a formated fixed hard drive

    2-No I didn't save files on my sync folder yet.

    3- I was not expecting my C drive to be populated by files without any request.

    If the CC library needs make a "hidden" back up of the files shared with me, I would like to send them to the W drive instead. Is there a way to do it? 
    Thank you.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 7, 2022

    well, you can't use a drive that's not formatted.

     

    the cc app won't move your sync folder files.  you can use your file browser to quickly do that.

     

    your c drive won't be used to for the sync folder if you designate a useable alternative drive.  the c drive will still be used by adobe for configuration files (and there are plenty of them).

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