Hi, I am trying to sync a shape from my library to my library in Illustrator and it is not working. The cloud at the bottom of my library window has an exclamation point. When I click it, I click enable sync and nothing happens. I am on Mac OS Sierra 10.12.6 and have Illustrator 2019 (23.1.1) via CC subscription. Please advise. Thanks.
File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392
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