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Participant
September 12, 2023
Question

Creative cloud library missing! Only one of the library is gone!

  • September 12, 2023
  • 1 reply
  • 308 views

Hi, I need help with my adobe creative cloud library.

I was stil using the library last night and today I want to use it again and it's gone!

All other libraries are still there but just this one is gone. 

(and Ive also noticed one of the last night deleted library came back today

 

Please help, this library is very important to me and I dont have any backups

Ive created this library with photoshop last monday.

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1 reply

kglad
Community Expert
Community Expert
September 12, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, restart your computer.

Participant
September 12, 2023

Hi thank you for helping, however I've tried restart and relaunch and relogin many times and still no hope. 
The assets.adobe.com also missing that one library, just that particular one library is gone. The other ones are all still there.

kglad
Community Expert
Community Expert
September 12, 2023

you checked assets.adobe.com/libraries?