Skip to main content
Carolmeoww
Participant
Sep 12, 2023 5:41 AM UTC
Question

Creative cloud library missing! Only one of the library is gone!

Hi, I need help with my adobe creative cloud library.

I was stil using the library last night and today I want to use it again and it's gone!

All other libraries are still there but just this one is gone. 

(and Ive also noticed one of the last night deleted library came back today

 

Please help, this library is very important to me and I dont have any backups

Ive created this library with photoshop last monday.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    7 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 12, 2023 12:06 PM UTC

    reset the cc desktop app by making sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R


    if that fails, restart your computer.

    Translate
    CarolmeowwAuthor
    Participant
    Sep 12, 2023 12:17 PM UTC

    Hi thank you for helping, however I've tried restart and relaunch and relogin many times and still no hope. 
    The assets.adobe.com also missing that one library, just that particular one library is gone. The other ones are all still there.

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 12, 2023 12:20 PM UTC

    you checked assets.adobe.com/libraries?

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices