Creative Cloud - Loading Adobe Fonts Stuck

Question

This is a little urgent as I am a student. So as in the title, Creative Cloud won't load my custom fonts. A while ago I thought it was just cause I activated too many fonts at once, but when I deactivated them all, the issue was still there. I've turned off the fonts option in preferences, logged out and logged back in, uninstalled Creative Cloud and reinstalled, did the repair, I even did the Creative Cloud removal tool. Nothing has worked.  I should also add I am using Windows 8 64 bit, though I don't know if that changes anything. I just want to be able to use more fonts for my assignments than the default fonts. So what should I do?

Nancy OShea · Answer

Windows 8 is not supported, sorry. You should be using a modern CPU & GPU with an OS no more than 2 versions back.

Most Creative Cloud apps & services work on:

Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html
You also need a modern browser -- latest Firefox, Chrome or MS Edge.

So to answer your question, you can't connect to Adobe's servers to sync fonts because your computer does not meet the min-requirements to use Creative Cloud. Can you upgrade your machine to Win10?

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