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Participant
August 7, 2021
Answered

Creative Cloud Logon error

  • August 7, 2021
  • 1 reply
  • 366 views

This topic has been closed for replies.
Correct answer Ana Margarida5C7C

hello nacy. It iswritten in Portuguese, actually. 😉

What happened is that whenever I tried to open Premiere I was asked to log in and I always get this error message saying that the Adobe servers were not working or I was not connected to the internet. I tried all day, with no success.

just an hour ago I tried to open Creative Cloud and, from there, open Premiere and It worked.
I missed a day of work. I'll have to spend the night editing.

 

Thank u

1 reply

Nancy OShea
Community Expert
Community Expert
August 8, 2021

My Spanish is very rusty.  And I cannot translate an image because it's not real text.  

What happens when you click on the link?

 

 

Nancy O'Shea— Product User & Community Expert
Ana Margarida5C7CAuthorCorrect answer
Participant
August 8, 2021

hello nacy. It iswritten in Portuguese, actually. 😉

What happened is that whenever I tried to open Premiere I was asked to log in and I always get this error message saying that the Adobe servers were not working or I was not connected to the internet. I tried all day, with no success.

just an hour ago I tried to open Creative Cloud and, from there, open Premiere and It worked.
I missed a day of work. I'll have to spend the night editing.

 

Thank u