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Mattmcquiff
Mattmcquiff
Inspiring
April 13, 2023
Answered

Creative cloud no beta option

  • April 13, 2023
  • 2 replies
  • 1417 views

Hi I'm running MAC OS Moneterey 12.6 and the latest creative cloud Version 5.10.0.573 but there is no category listed for the Beta Program. How can I get it? Thanks

 

    This topic has been closed for replies.
    Correct answer kglad

    @kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.


    @default9n7eypnf0tg2 

     

    the option to allow beta versions is up to your enterprise administrator. contact them, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

    2 replies

    D
    default9n7eypnf0tg2
    Participant
    June 14, 2023

    I have the same problem. Is there a solution in the meantime?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 14, 2023

    @default9n7eypnf0tg2 

     

    do you have a teams or enterprise subscription?

     

    if not, what is your cc app version?

    D
    default9n7eypnf0tg2
    Participant
    June 14, 2023

    @kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 13, 2023

    reset the cc desktop app by making sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R


    if that fails, restart your computer.

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