Creative cloud no beta option

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Hi I'm running MAC OS Moneterey 12.6 and the latest creative cloud Version 5.10.0.573 but there is no category listed for the Beta Program. How can I get it? Thanks

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kgladCorrect answer

Community Expert

@kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.

@default9n7eypnf0tg2

the option to allow beta versions is up to your enterprise administrator. contact them, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

D

default9n7eypnf0tg2

Participant

I have the same problem. Is there a solution in the meantime?

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kglad

Community Expert

@default9n7eypnf0tg2

do you have a teams or enterprise subscription?

if not, what is your cc app version?

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D

default9n7eypnf0tg2

Participant

@kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.

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kglad

Community Expert

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, restart your computer.

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