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Participant
December 9, 2017
Answered

Creative Cloud No Memory Message

  • December 9, 2017
  • 3 replies
  • 803 views

I check the amount of memory usage in the creative cloud directory and it indicates 214 mb, I have 20 Gb and keep getting out of memory messages. I've clear several directories out of my cloud archives and it has no effect on the memory amount.

This topic has been closed for replies.

3 replies

TomMc88Author
Participant
December 17, 2017

Question has not been answered - see below

David__B
Legend
December 11, 2017

Hi Tom,

What products did you have open when you received the error? I was a little unclear whether the issue was related to being out of memory or RAM (in order to run programs) or related to being out of Creative Cloud cloud storage space (for saving files in the cloud). Would it be possible to post a screen shot of the error?

Thanks,

- Dave

TomMc88Author
Participant
December 15, 2017

Hi Dave

Here are a couple screen shots.

I am able to run the program fine and pretty sure this isn't a ram issue.

Tom Mc

TomMc88Author
Participant
December 17, 2017

Haven't heard anything on my memory issue, no change and can only access a small amount of the 20G I'm supposed to have.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
December 10, 2017