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adaptable_Star5C24
Participant
September 24, 2020
Question

Creative Cloud - No support for RAW?

  • September 24, 2020
  • 5 replies
  • 2514 views

I really love using lightroom ios and the creative cloud.

but i got a big issue that keeps me from subscribing to the photography plan.

why there is no support for RAW photos in the creative cloud?

i uploaded photos to the cloud and you see the quality downgrades.

its such a shame and surprising considering your apps are ment to use by professionals.

    This topic has been closed for replies.

    5 replies

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    September 25, 2020

    When a raw file is opened in Photoshop CC, then it uses an included plug in called Adobe Camera Raw (ACR). That gives all the pro raw handling features that are needed. The Photogrpahy plan also includes Lightroom which can be used to process raw photos (although the basic raw engine is the same in both Lightroom and ACR.

     

    So it is completely incorrect to think that the photography plan applications do not support a raw workflow.

     

    Your comments on uploading to the cloud are puzzling. The cloud is just a storage medium it does not process any files. Can you describe exactly what you are doing and how you are viewing the results

     

    Dave

     

      A
      Andrew35239627x7i2
      Participant
      February 5, 2024

      He's right, I have the same problem. I've tried uploading them straight to my CC library and get this error:

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 5, 2024

      @Andrew35239627x7i2 

       

      see your duplicate post.

      A
      adaptable_Star5C24Author
      Participant
      September 25, 2020

       This is a closeup of a raw photo i took on my iphone. 
      it was uploaded right away to creative cloud. And the quality is really bad. 

       

       

      andreamaestri
      andreamaestri
      Participating Frequently
      September 25, 2020

      Hi @Leo777,

       

      How did you open that photo? Are you using the Creative Cloud app? Lightroom for mobile stores .RAW files as Smart Preview, when you open as preview it renders a much smaller file than the original and looses a bit its quality,  when you upen in the desktop or mobile app, it will utilise the original file.

        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        September 25, 2020

        Please provide a meaningful description and post screenshots to illustrate what you are talking about. 

         

        If you are talking about Lightroom please post on the correct Forum for that.

        Lightroom

        If you are talking about applications for mobile devices please post on those Fora. 

        Lightroom for mobile & Apple TV

        Photoshop for Mobile

        MarekMularczyk
        Community Expert
        MarekMularczykCommunity Expert
        Community Expert
        September 25, 2020

        As far as I'm aware you can upload raw files to Lightroom CC on mobile. You can upload anything there but what you are going to see are going to be previews anyway.

        Adobe Community ExpertAdobe Certified Professional
          Sahil.Chawla
          Adobe Employee
          Sahil.Chawla
          Adobe Employee
          September 24, 2020

          Hi Leo,

          Not sure if I understand the issue correctly, the Creative Cloud is just a cloud storage service and you can upload and store your raw images there without any problem. Are you referring to a different feature? Please share some more details about this.

          Regards,
          Sahil

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