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Participant
Mar 20, 2024 9:17 PM UTC
Question

Creative Cloud not saving- lost hours of work

Does anyone know if there is anyway to recover a file that you've been saving to creative cloud that suddenly dissapears? I have been working on a file for three hours and rountinley saving it to creative cloud but when I closed the document, I realized that the file hadn't been updating or saving any of the progress I had been making. I am extremely frustrated and dissapointed in the issues I have been experencing with creative cloud lately and if anyone could help me, it would be greaty appreciated. *screams*

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3 replies

Peru Bob
Community Expert
Community Expert
Mar 20, 2024 10:57 PM UTC

You want more than one backup copy of your files.

Please see Schofield's Second Law:
https://www.zdnet.com/article/follow-schofields-three-laws-of-computing-and-avoid-disasters/

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kglad
Community Expert
Community Expert
Mar 20, 2024 10:36 PM UTC

and learn to save with increasing version numbers appended to your file name. and backup.

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John T Smith
Community Expert
Community Expert
Mar 20, 2024 9:38 PM UTC

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the C-Cloud forum

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