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Participant
June 25, 2021
Answered

Creative Cloud not showing up in Files Locations on iPad

  • June 25, 2021
  • 1 reply
  • 5687 views

On my old iPad, Creative Cloud showed up under the Locations in the Files app, and I could export to it directly from Procreate as well.  However, I just got a new iPad and after installing Creative Cloud, this functionality has not returned.  I can sign in to the Creative Cloud app and view my files from there, but that's it.  I can't seem to actually get files into the Creative Cloud from the new iPad.  I've tried uninstalling and reinstalling CC several times, but this hasn't helped.

Correct answer Thunderkor

Issue has been resolved, and it was relatively simple. I had to go to Files App, click the 3 dots for options, and Edit Sidebar.  From there I was able to turn on Creative Cloud in the sidebar.  Just thought I'd follow up in case anyone else ran into the same problem.

 

1 reply

ThunderkorAuthorCorrect answer
Participant
June 30, 2021

Issue has been resolved, and it was relatively simple. I had to go to Files App, click the 3 dots for options, and Edit Sidebar.  From there I was able to turn on Creative Cloud in the sidebar.  Just thought I'd follow up in case anyone else ran into the same problem.

 

Participant
August 28, 2022

That did not work for me.  I can see the files in the app, but not in files or in ps.

Participant
September 7, 2023

Did you ever find a solution to this? I have the same issue