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S
siestauser
Participant
October 22, 2019
Question

Creative cloud not syncing

  • October 22, 2019
  • 1 reply
  • 267 views

Hi,
My Creative Cloud is not syncing files. We are a small team and my machine/account is not syncing.

It seems that CC can't get a connection (see screenshot below). All apps and updates are working normal, and my collegues accounts are also working.

Really frustrating. Tried uninstalling CC, but to no help.

 

Please help, thanks!

    This topic has been closed for replies.

    1 reply

    K
    kenc89540386
    Participant
    October 22, 2019

    Hi,

    I have the same problem as Siestauser above. Within Creative Cloud, I'm using Lightroom Classic Desktop, but any amendments or additions to images in my Collections folders there are no longer being synched to my Cloud operations, i.e. Lightroom Cloud or Lightroom Mobile.

    Can anyone at Adobe help please.

    Incidentally, noted from other Threads that this was a big issue back in 2014/2015.  But correspondence now closed on that thread by Adobe.

     

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