Creative Cloud not syncing, no matter what I do

Forum|Forum|3 years ago
August 9, 2022
2 replies
152 views

So I used Photoshop for the first time on my work computer recently. When I tried to share what I made, it said it was unable to sync. I eventually realized the problem traced back to Creative Cloud. I have no idea why it isn't working, but I have tried all the basic ideas. I've restarted my computer, I've uninstalled and reinstalled the app, I've made sure other people on my network don't have the same issue.

Does anyone have any ideas?

File sync

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Tarun Saini

Community Manager

Hi there,

We're sorry to hear about your difficulties. Would you mind sharing the version of Photoshop you're using? Since when have you been seeing this issue? Is it possible if you can share the screenshot of the error you're getting? Which operating system you're on? Are you seeing the syncing issues in all Adobe apps or just in photoshop? We're here to help, just need some info.

You may also check this article and let us know if that helps: https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

Let us know how it goes.

Regards,

Tarun