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Participant
June 27, 2021
Question

Creative Cloud on Windows 10

  • June 27, 2021
  • 1 reply
  • 270 views

Has anyone got Creative Cloud to work on Windows 10? It keeps on requiring a repair.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
June 28, 2021

i've been using it since it was first released and have never needed repairing or reinstalling.  i update when updates are available.

 

that said, you're not alone. many people have trouble with something (eg, av, antimalware, cleaner, defragger etc) on their computer corrupting or deleting one or more files needed by the cc desktop app.

 

 

Participant
June 28, 2021

Thanks for the reply.

Where do I start looking? I am using Norton as my anti-virus software.

It would be nice if the Adobe repair process gave more feedback on why the installation becomes corrupted (every time I boot).

John Van Coller, BSc(Eng), MSc(Eng), PhD, SMIEEE, MEIT

[Personal information removed by moderator.]

kglad
Community Expert
Community Expert
June 28, 2021

it's trial and error and start with av.

 

is there any pattern to the repairs?  eg, are they needed everytime you restart your computer?  are they needed once per week?  are they needed whenever you restart your computer?