Creative Cloud on Windows 10

Forum|Forum|4 years ago
June 27, 2021
1 reply
270 views

Has anyone got Creative Cloud to work on Windows 10? It keeps on requiring a repair.

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kglad

Community Expert

i've been using it since it was first released and have never needed repairing or reinstalling. i update when updates are available.

that said, you're not alone. many people have trouble with something (eg, av, antimalware, cleaner, defragger etc) on their computer corrupting or deleting one or more files needed by the cc desktop app.

J

John Van CollerAuthor

Participant

Thanks for the reply.

Where do I start looking? I am using Norton as my anti-virus software.

It would be nice if the Adobe repair process gave more feedback on why the installation becomes corrupted (every time I boot).

John Van Coller, BSc(Eng), MSc(Eng), PhD, SMIEEE, MEIT

[Personal information removed by moderator.]

kglad

Community Expert

it's trial and error and start with av.

is there any pattern to the repairs? eg, are they needed everytime you restart your computer? are they needed once per week? are they needed whenever you restart your computer?

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