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Participant
June 21, 2022
Question

Creative Cloud randomly disappeared from my computer.

  • June 21, 2022
  • 1 reply
  • 207 views

I've been using the creative cloud suit on my M1 Macbook Air for about 3 weeks now. Today I tried looking for the Creative Cloud application but suprisingly it seems to have disappeared completly from my computer. All I could find are the unistall and install programs for it.

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1 reply

Nancy OShea
Community Expert
Community Expert
June 21, 2022

Restart your computer.

Log-in with a computer user profile that has administrative permissions.

 

If Launch Pad does not contain an icon for Creative Cloud (rainbow colors and cloud icon), use swipe to see more apps.  Or type it's name in the Search bar.

https://support.apple.com/guide/mac-help/open-apps-with-launchpad-mh35840/mac

 

To confirm your account is active, log-in below.

https://account.adobe.com/plans

 

Nancy O'Shea— Product User & Community Expert