Skip to main content
the_gyve
Participant
May 25, 2014
Question

Creative Cloud recovering of archived files doesn't work

  • May 25, 2014
  • 1 reply
  • 260 views

Hi,

i tested the issue with three different browsers on Win Vista and iOS 7.1.1.

The message after clicking "Wiederherstellen" says, that it was done, but nothing happens. The files are still in archive.

So i will have no access to my backuped drawings.

Deleting of files works.

Can you plz help me?

Thanks a lot, Andreas

This topic has been closed for replies.

1 reply

Rajashree Bhattacharya
Community Manager
Community Manager
May 26, 2014

Please refer to :

Creative Cloud desktop application FAQ

Re: Creative Cloud Storage - File Archive: Page Not Found

Re: Creative Cloud Storage - File Archive: Page Not Found

They can be useful, in case the issue is not resolved then you can contact Adobe Support.

Regard

Rajshree