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amyrtillefdb
Participating Frequently
Jul 22, 2020 3:18 PM UTC
Question

Creative Cloud server currently down?

hello,
Is the Creative Cloud server currently down?

I can't connect and therefore my fonts are no longer synchronized ...
Do others have the same problem? 🙂 
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4 replies

Nancy OShea
Community Expert
Community Expert
Jul 22, 2020 6:59 PM UTC

Adobe System Status reports can be followed from the link below. 

There doesn't appear to be anything going on at the moment.

https://status.adobe.com/

Maybe something happened at your end?

 

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Nancy O'Shea— Product User & Community Expert
LaurensR
Participant
Jul 22, 2020 6:35 PM UTC

Yep, my fonts also do not sync... and now I'm suddenly unable to login to Creative Cloud at all from the desktop app. Pretty frustrating to be honest...

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amyrtillefdb
Participating Frequently
Jul 22, 2020 7:48 PM UTC


I just managed to restart / reconnect everything ... using the uninstaller application (for creative cloud) and choosing "fix" but had to do the operation several times.

Good luck !

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LaurensR
Participant
Jul 25, 2020 10:24 AM UTC

It turned out I had DNS issues. I started investigating this route because other services as Office 365 were also down, which is highly unlikely... 

 

So after some basic checks in the console it turned out that simple name lookups to adobe.com and microsoft.com were failing. I first tried to reset my router; didn't make a difference. Then I flushed my local DNS cache by running "ipconfig /flushdns" as an administrator on windows.

 

Works like a charm again!

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