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Participant
June 16, 2015
Question

Creative Cloud Server Error

  • June 16, 2015
  • 1 reply
  • 916 views

Hi, everytime I try to synchronize the cloud with the creative cloud desktop client it stops and says "Creative Cloud Server-Error". I already uninstalled the client with the cleaner tool and reinstalled it. But no success at all. It is still not synchronizing because of the Server-Error. What to do next?

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1 reply

Maansee_verma
Participating Frequently
June 16, 2015

Hi,

Please go and try the steps in the link below and they will help you .

https://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

Let us know for further queries.

Regards

Maansee

wtfcloudAuthor
Participant
June 16, 2015

Hi,

it still doesn't work. The programm still doesn't synchronize. I coundn't uninstall the desktop client. So I uninstalled it with the creative cleaner tool, I deleted the opm.db, installed the new version of the creative cloud desktop client and still he won't synchronize because of the server-error.

Any other ideas what to do? Thanks in advance

Sumit Singh7733893
Participating Frequently
June 16, 2015

Hi Martina,

Could you please post a screenshot of the issue.

Regards,

Sumit Singh