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Participant
March 14, 2021
Question

Creative Cloud slows down everything

  • March 14, 2021
  • 3 replies
  • 4975 views

Hi! I have a problem. I installed the creative cloud and some applications like XD, Photoshop, Illustrator etc. In the beginning everything was fine and it worked. But after a few days I started to have problems with the whole macbook. Everything slows down a lot. I tried to uninstall all the programms and reinstalled everything. Now sometimes it's fine but sometimes everything slows down dramatically and I can't work anymore. I have a new macbook air with big sur and with the new apple m1 chip. What can I do? Thanks for help. 

3 replies

Participant
October 17, 2022

I have a new macbook air 2022 and my laptop has been wokring really smooth until I downloaded creative cloud. The same thing happened with my old macbook air.

The lesson here is don't install adobe creative cloud on your computers!

kglad
Community Expert
Community Expert
October 17, 2022

downloading wouldn't slow your computer. you mean, you think, installing cc slowed your computer.

kglad
Community Expert
Community Expert
March 15, 2021

what makes you think this is an adobe issue?

 

p.s.

 

Participant
March 15, 2021

The macbook is very new I don't have a lot of other Programms on the laptop. The Problems started a few days after I started working with adobe. The first time it happened the whole laptop got really slow. I deleted the Adobe CC Dektop App and everything was ok. But then I needed the cloud so I downloaded it again. For a while everything was fine but now adobe XD doesn't work properly anymore. It's very slow and some tasks don't work at all like the masking of pictures. 

Participant
March 15, 2021

Is there a support number I could call? 

kglad
Community Expert
Community Expert
March 15, 2021

check your activity monitor to see if coresync is consuming a large amount of cpu resources.

Participant
March 15, 2021

Not really. 

Participant
March 15, 2021

It's only about 0.4 %.