Cloud storage (in Photoshop and Creative Cloud Desktop, Windows 10) shows 8.73Gb of 20Gb used, yet I have zero files in cloud storage. Also, as others have asked, how do I turn off/disable cloud storage? None of the previous answers were actual solutions and I read through a few hundred posts. Been using Photoshop for 25 years, never had this kind of frustration before the SAAS model.
I did that. See attached. Zero files and now the cloud storage has *increased* from 8.7Gb to 10.5Gb. Pure insanity.
Okay, it sounds like there may be some kind of issue with your account. Could you reach out to work with our support directly as a next step. They can be reached here: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices