Creative Cloud Storage Limit

Forum|Forum|1 year ago
February 20, 2024
2 replies
309 views

My account was recently consolidated and since then my creative cloud storage is telling me it has reached its limit. I was told I would have more storage with this consolidation. Help?

Bug

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kglad

Community Expert

your account was consolidated with whom? and who's doing the consolidating?

A

Angie29406299evjmAuthor

Participant

Someone from Adobe called me to have my business account and my personal account consolidated. I had a team plan and then I was also paying for 4 separate individual plans.

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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