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R
rosst400
Participant
March 17, 2019
Question

Creative Cloud Storage out of space even though no files exist

  • March 17, 2019
  • 2 replies
  • 443 views

Hi,

Creative cloud storage is reporting that I am out of space, but there aren't any files. I have deleted them all. Is there an issue with the service?

This topic has been closed for replies.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
March 17, 2019

Deleted files are kept in the “Deleted” area and need to be removed for good. You can do that by going to the website “assets.adobe.com/deleted”.

Any file you see there will take up space.

If you use Lr CC (the cloud based Lr) of your Photography plan, you fill your data space by uploding a very small number of files. I think those files are not accessible via the Exlorer or Finder.

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
kgladCommunity Expert
Community Expert
March 17, 2019

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

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