Skip to main content
Participant
January 14, 2021
Question

Creative Cloud Storage Showing Incorrect Usage

  • January 14, 2021
  • 1 reply
  • 195 views

I have a problem with my Creative Cloud Storage showing 880 MB used while I only have 7 photos uploaded that are stored physically on my computer with 39 MB of actual storage.

I deleted all the files in the "Deleted" folder and checked my Cloud Documents but there was nothing there as I don't use it.

Can you please help me check my account ?

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
January 14, 2021

We are not Adobe employees here, just volunteers on this user to user forum.

Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...