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isthisrealxx
Participant
Jan 14, 2021 11:45 PM UTC
Question

Creative Cloud Storage Showing Incorrect Usage

I have a problem with my Creative Cloud Storage showing 880 MB used while I only have 7 photos uploaded that are stored physically on my computer with 39 MB of actual storage.

I deleted all the files in the "Deleted" folder and checked my Cloud Documents but there was nothing there as I don't use it.

Can you please help me check my account ?

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jan 14, 2021 11:50 PM UTC

We are not Adobe employees here, just volunteers on this user to user forum.

Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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