Creative Cloud storage - unable to download large files

12 replies
1826 views
Translate

I have about 60GB of space left on my CC storage. Today I tried to download large files (about 1.5GB-2GB) but I keep getting the 'download failed/insufficient space' error message.

Tried several times and gave up.

Anyone know what could be the issue?

This topic is closed to new replies. Start a new post to keep the conversation going.

Jeffrey_A_Wright

Legend

ThievingKlingon, how much disk space is available on the drive you are downloading the file to? Is this the same drive/partition that contains the operating system? If not, then how much space is available on the drive/partition containing the computers operating system.

Translate

ThievingKlingonAuthor

Inspiring

Hi Jeff,

I chose the 'Creative Cloud Files' folder to download the items to, so it's not a local folder on my desktop.

Have been doing that for awhile but only yesterday did I run into these issues.

Translate

Jeffrey_A_Wright

Legend

TheivingKlingon, how have you redirected the Creative Cloud files? By default, it is stored on the same drive that contains the operating system. Did you select a custom location? Is the new location a mounted network drive?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.